Your privacy is important to Oceanside Home Services (“Oceanside,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect on our website, how we use it, and the choices you have.
1) Who We Are & Scope
Oceanside Home Services operates this website to provide information about our heating and cooling services and to allow customers to contact us, request estimates, and schedule service in New Jersey. This policy applies to information collected online through our site and any pages we host for the same purpose.
2) Information We Collect
a) Information you provide directly.
When you submit a form (e.g., request an estimate, schedule service, apply for financing, or contact us), we may collect information such as your name, email address, phone number, service address, details about your project, and any other information you choose to provide.
b) Call interactions.
If you call numbers displayed on our website, we may receive your phone number and related call metadata. Where permitted and with notice, calls may be recorded for quality assurance and to improve our services.
c) Automatically collected data.
Like most websites, we may use cookies, pixels, and similar technologies to collect device and usage information (e.g., browser type, pages viewed, time on site, and referral source) for analytics and site performance.
3) How We Use Your Information
We use your information to:
- respond to inquiries and provide quotes, service scheduling, and customer support;
- operate, maintain, and improve the website and our services;
- perform analytics and troubleshoot issues;
- comply with applicable laws and protect our rights, users, and property.
We do not sell your personal information to unaffiliated third parties for their marketing.
4) SMS/Text Messaging
If you opt in to receive texts, we may send messages related to your request (e.g., appointment updates and notifications). Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance. (Consent is not a condition of purchase.) oceansidehomeservices.com
5) How We Share Information
We may share information with:
- Service providers (e.g., website hosting, analytics, call handling, or customer support) who are bound to protect it and use it only on our behalf;
- Financial/credit partners when you request financing information;
- Authorities if required by law or to protect rights, safety, or property.
6) Cookies & Analytics
We may use cookies and analytics tools to understand site performance and improve user experience. You can adjust your browser settings to refuse cookies; some features may not function properly without them.
7) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Data Retention
We retain information for as long as needed to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.
9) Your Choices
- Update or delete: You may request that we update or delete your information (subject to legal exceptions).
- Marketing texts: Reply STOP to opt out at any time (see §4).
- Cookies: Control cookies via your browser settings.
10) Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
11) Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing information.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision. Your continued use of the site after changes are posted signifies acceptance of the updated policy.
13) Contact Us / Requests
To opt out of communications, or to access, modify, or delete your personal information, please contact us using either method below:
- Online: Submit a request via our website’s Contact page (form). oceansidehomeservices.com
- Mail:
Oceanside Home Services
531 Main Street
Allenhurst, NJ 07711 oceansidehomeservices.com
Please include your name, contact information, and a description of your request.